Excellent!!! Straight forward! I wish I would have found this Doctor years ago. Everyone was pleasant even the officer manager, everyone is about taking care of business and the patients. The assistant Shay kept checking on me while I waited… More on the Doctor! Would definitely recommend. For fast, straight to the point care and service!!
The best and most helpful dentist I have ever been to. Dr. Sims is amazing but more importantly his staff has always made me feel welcomed comfortable and knows me by name every time I come in. This is by far the best dentist and staff...… More I would recommend him to anyone I came in to see him feeling pretty hopeless and now I have the most beautiful smile that I could ask for thank you! Marci Zacharias
I am very grateful to be a patient at Metro Decatur Dental. Dr. Simms is a dentist who is very knowledgeable and up to date with the latest dental options for his patients. He is also very personable. He genuinely cares and was willing… More to work with me to provide the dental services I needed while taking into consideration my budget! His office Manager Lawanda Ferguson is awesome also! She provided me with the insurance information that I needed to get the best insurance for my dental needs. All of the staff at MDD are professional and caring!
This Dental Practice is a hidden gem. The staff are so attentive and have a compassionate and kind demeanor. I wish i had gone here before. They are soldiers, at risk everyday during COVID, doing a terrific job. The have a natural camaraderie,… More and work cohesively. I look forward to going back. Thank You for settling me in an taking are of me.
As a manager that has worked with Dr.Simms for over 14yrs I value my position as an Office Manager to ensure great customer service and patient education that our patients deserve. When that is not exemplified from my front office staff… More changes must be made. As with any job expectations are required and when it becomes clear that those expectations are ignored then the proper changes are taken to protect the company and our brand! I can ensure you that now that we have made changes to our front office staff you will be greeted with a pleasant smile and a warm welcome as you come through the door. Please feel free to come into our office to experience the changes we have made to ensure a pleasant visit.
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